How Do I Report a Lyft Driver for Bad Driving?

Rideshare companies like Lyft have transformed our ability to commute to school, work, or for an evening out on the town. Lyft is often less expensive than hiring a cab and many riders feel more comfortable using rideshare. However, not every experience with Lyft will be positive. These companies take steps to weed out bad drivers, but it is impossible to eliminate dangerous drivers from the program entirely.  

Whether you experience a dangerous or offensive Lyft driver on a ride or simply as a bystander, you are entitled to report them to the company. Lyft often takes these complaints seriously and a report could result in the termination of that driver.  

Unfortunately, a dangerous Lyft driver can lead to a car accident in some cases. If you have suffered an injury in a crash during a rideshare trip, you are entitled to do more than to complain to Lyft. A Los Angeles Lyft accident lawyer might be able to help you recover monetary compensation following a crash.  

Reasons to report a Lyft driver 

There are many reasons why it may become necessary to report a driver to Lyft. Many of these issues involve bad driving. If you experience a driver speeding, driving aggressively, or following another driver too closely, it may be worth it to report them.  

It may benefit you to report a Lyft driver even if they have not yet driven erratically. For example, if your driver appears agitated or intoxicated, you should notify Lyft immediately.  

Reporting a dangerous Lyft driver after a ride 

Reporting a driver for dangerous or aggressive driving is simple and can be handled directly through the Lyft app. Registering a complaint about a ride can be done through your ride history. Simply scroll through your history and select the specific ride in question. There, you will have the opportunity to submit your complaint regarding the driver’s behavior.  

Witnessing a dangerous Lyft driver 

The process for reporting a Lyft driver is different if the complaint did not stem from a ride you were on. Since there is no ride for you to complain about through the app, you will need to make other arrangements.  

Thankfully, you can submit a complaint to Lyft even if you did not take a ride with the dangerous driver. This process could be useful if you are simply a witness to dangerous driving, or if you chose not to accept a ride given the driver’s attitude or poor driving. In any of these cases, you need only to submit a complaint through the Lyft contact form.  

The Lyft form requires your e-mail address, phone number, and the subject of your complaint. There is also a drop-down menu that allows you to narrow down the issue with the driver. While Lyft will typically respond to these complaints, they typically respond through the app faster.  

After an accident 

In the unfortunate case of an accident, you will need to do more than file a complaint to Lyft. While notifying Lyft of the accident is important, you will also need to take steps to recover compensation from the accident.  

The good news is that Lyft has extensive insurance coverage for its drivers. When you are injured in an accident due to a dangerous Lyft driver, the highest level of insurance coverage kicks in. This is known as “ride in progress” mode, and Lyft provides up to $1 million in injury coverage per accident. These benefits could cover your injuries, pain and suffering, and lost wages resulting from the accident.  

How an attorney could help 

If you are injured in a Lyft accident, the insurance coverage provided through Lyft is substantial. However, the claims process is not always simple. In some cases, Lyft will even deny injury claims stemming from an accident.  

Ellis Injury Law could assist you after a Lyft accident. Whether you need assistance filing a claim or pursuing compensation through a lawsuit, our experienced lawyers are ready to help. If you would like to know more, schedule a free consultation with Ellis Injury Law as soon as possible.