How to File a Car Accident Claim with Allstate in California

How to File a Car Accident Claim with Allstate in California

May 9, 2022

Ellis Law Corporation

Car Accidents

If you were involved in a car accident, you may be wondering how to file a claim with your insurance company. If you have Allstate insurance and live in California, the process is actually quite simple. In this article, we’ll provide instructions for filing a claim with Allstate. We’ll also discuss what to expect after you’re in a car accident in California.


What to Do If You’re in a Car Accident

If you’re in a car accident, the first thing you should do is move your vehicle to the side of the road if possible. Once you’re safely off the road, you should call the police. The police will create a report of the accident, which can be helpful later on when you file your claim.

Once the police arrive, they will assess the situation and speak with all of the parties involved in the accident. They will also likely take pictures of the scene.

At this point, you should exchange information with the other driver. Be sure to get their name, insurance company, and policy number. You should also take pictures of the damage to both vehicles. Once you have all this information, you should call your insurance company to report the accident.

How to File a Claim with Allstate

When you call to report the accident, you will need to have the following information ready:

  • Your policy number,
  • The date and time of the accident,
  • The location of the accident,
  • A police report number (if available),
  • The name, insurance company, and policy number of the other driver, and
  • The names and contact information of any witnesses.

After you report the accident to your insurance company, they will open a claim and assign an adjuster to your case. The adjuster’s job is to investigate the accident and determine who is at fault.

If the adjuster finds that you are not at fault for the accident, they will likely contact the other driver’s insurance company to begin the process of getting your vehicle repaired.

Once the repairs are completed, you should receive a check from your insurance company for the amount of the repairs. If you have a deductible, this will be deducted from the total amount of the claim.

What to Do if Your Claim is Denied

If your claim is denied, you will receive a letter from Allstate explaining why the claim was denied. If you disagree with the decision, you can appeal the decision by requesting a review. To request a review, you will need to submit additional information to your insurance company. This could include things like medical records or police reports.

Once the insurance company has all the information, they will make a final decision on your claim. If you still don’t agree with the decision, you can file a complaint with the California Department of Insurance.

If you have any questions about filing a claim with Allstate, or if you need help with an existing claim, you can contact our office for a consultation. Our experienced Los Angeles car accident attorneys will be happy to review your case and answer any questions you have.